Customer support

If you need to contact us with Questions/Comments regarding anything you see here, please do not hesitate to contact us.

You can Email us at:

bikesmiths@thebikesmiths.com

 

You can also reach us during our normal business hours of operation:

 

  • Monday through Friday 12pm to 6pm
  • Saturday 11pm to 4pm
  • Sunday we are closed
1 Frequently asked Questions
1.1 When will my item ship?

We ship all of our items within a 24 hour time period. Your tracking will update when the your item(s) reaches the carrier. 

 

Please note that items purchased with UPS on a Saturday after our cut off period (12pm) will NOT ship until Monday. If you need an item by a certain time, please contact us so we can make the appropriate shipping arrangements.

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